Frequently Asked

Secure storage and delivery, explained.

Use these answers as a traveller-facing support page before arriving at the counter.

Need certainty?

For unusual, high-value or oversized items, ask the counter team before final handover.

We provide secure luggage storage, baggage wrapping, courier support, document handling and travel accessories, along with 24-hour CCTV surveillance for peace of mind. Luggage delivery is coming soon.

Yes. The KLIA location offers round-the-clock service, including 24-hour surveillance to help ensure the safety of your belongings.

Storage fees are typically based on the size of your item and the duration of storage. Prices are subject to change without notice, and the final price is determined by counter service staff.

Walk-ins are welcome. During peak travel seasons, making a reservation or checking availability in advance is recommended.

Yes. Baggage Solutions provides 24/7 CCTV surveillance, professional staff oversight and secure tagging for every item stored.

Yes. A wide range of items can be assessed at the counter, including strollers, sports equipment, golf bags, bicycles, surfing boards and large luggage. Additional fees may apply depending on size and handling requirements.

Wrapping helps protect luggage from damage, accidental opening, foul weather, water, oil and daily wear and tear. It also helps deter tampering.

Yes. Document services include photocopying, printing, binding and scanning for travellers who need quick support at the airport.
Still deciding?

Find the right service first.

Storage, wrapping, courier, document support and accessories are each handled differently at the counter.

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Need the rate?

Check the table before arriving.

The price list is organized by rack storage, locker rental and wrapping charges.

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